Access Recording and/or Changing Your Name
1
Access Your Voicemail
Push the envelope button on your phone
You will hear the message “Please enter you PIN followed by the # key.”
2
Enter PIN
Use your phone’s keypad to type your passcode with a # on the end
Note: If you have never changed your passcode, it will be your 4-digit extension number
3
Navigate Voicemail Menu
Listen and follow the recorded prompts.
- “Welcome to the messaging service. To work with you greeting, press 3.” Press 3 on your keypad
- “Greetings Menu: to select a system-generated greeting, or to change the recording of your name, press 3.” Press 3 on your keypad
- “All callers will hear your normal greeting. To work with your personal greeting, press 1.” Press 1 on your keypad
- “To review or rerecord the recording of your name, press 2.” Press 2 on your keypad
4
Make New Recording
To make a new recording of your name, Press 1 on your keypad
You will hear the prompt, “After the tone, please record your name. When you are finished, press #.”
5
Confirm Change
The system will playback your new recording for you to review.
- If you are happy with the recording, Press 1 on your keypad
- If you would like to change the new recording, Press 2 on your keypad
- If you want to exit without keeping your new recording (no changes), Press 3 on your keypad
6
Confirmation Message
If you selected 1 to save your new recording, you will hear the prompt, “Your new recording has been saved.”
Hang up your phone.
Support
For additional help, contact our support team at 218-454-1234.
