Welcome to CTC Complete WiFi

Get increased coverage and a stronger signal across your home for seamless internet usage.

CTC ensures a strong, reliable WiFi connection and handles any troubleshooting if issues arise. Let CTC take care of your home network so you don’t have to.

What you get:

Strengthened WiFi footprint and reach in every corner of your home

Installation and set-up of your router and all WiFi devices

Secure WiFi encryption to protect your personal data

Worry-free, 24/7 technical support for troubles and questions

Full replacement of routers, if needed

Device management and network monitoring

“Get off the internet!”

If this phrase has been echoing through your home, maybe it’s time to consider subscribing to CTC’s Complete WiFi. Complete WiFi uses a router with multiple units to give you a mesh network of WiFi coverage that blankets your home. WiFi coverage increases and provides a stronger signal–giving you a faster, more reliable experience. Plus, the new, exclusive Complete WiFi app gives you an instant snapshot of your home network and allows you to set up parental controls, manage guest networks, and even run speed tests.

Experience the difference.

Enhance your service

With CTC’s Complete WiFi you can also add on additional services that make sense for your lifestyle.

ProtectIQ™ provides protection against viruses, malware, and malicious websites, keeping your network and devices safe from cyberattacks.

ExperienceIQ™ provides you with the tools needed to enforce the internet rules you’ve established for your home. Set up profiles for your children or devices, filter content, websites, and applications, and set appropriate time limits.

Add one for just $4.99/month or get both for only $7.98/month.

Plus, sign up for one or both services now and receive
TWO MONTHS FREE!

Call our member services team at 218-454-1234 to sign up!

Get the free
Complete WiFi App

Our Complete WiFi App gives you an instant snapshot of your home or small business network.

Through the app, you can view all the connected devices on your network, set up parental controls or a guest network, run speed tests, change your SSID and password, and more. CTC’s Complete WiFi App puts you in charge!

App Store

Google Play

Frequently asked questions

What is the complete Wifi App?

CTC Complete WiFi 3.0 is a powerful and easy-to-use mobile app that puts you in control of your home Wi-Fi. From your smartphone or tablet, you can:

Manage your network – Change your Wi-Fi name and password anytime.
Monitor connected devices – See what’s online and manage access.
Set up parental controls – Keep your family safe with content filters and usage limits.
Run speed tests – Check your internet performance instantly.

CTC Complete WiFi 3.0 works seamlessly with GigaSpire systems and even supports many third-party routers and gateways. Whether you’re a tech-savvy user or just want a simple way to manage your Wi-Fi, CTC Complete WiFi 3.0 is built to meet your needs.

Is there any cost for this app?

Nope, the app is completely free!

WHAT CAN I DO WITH THE

CTC Complete WiFi 3.0 brings exciting new features to help you personalize and control your home Wi-Fi experience like never before:

Quick Link Carousel
Easily access your most-used features right from the home screen.
People and Avatars
Create profiles for family members with avatars to manage devices and set controls.
Promotions and Announcements
Stay informed with updates and special offers from your service provider.
SmartHome Solution Tiles
One-tap access to SmartHome features like cybersecurity, parental controls, and camera integrations.
MyPrioritiesIQ
Customize your network to prioritize what matters most—whether it’s streaming, gaming, or work.
Network and Device Prioritization
Choose which devices get the fastest speeds when it counts.

What is the Quick Link Carousel?

The Quick Link Carousel is a set of easy-access buttons located at the top of your CommandIQ® dashboard. You can swipe through these tiles to quickly reach your favorite features—like running a speed test, managing devices, or checking network status—with just a tap.

It’s designed to save you time and make navigating your Wi-Fi settings simple and intuitive.

What are People and Avatars?

People and Avatars is a helpful new feature in CommandIQ® 3.0 that lets you create user profiles for everyone in your household. Instead of uploading personal photos, you can choose from a variety of avatars to represent each person.

This feature is part of the People Carousel, making it easy to manage devices, apply parental controls, and personalize your Wi-Fi experience for each family member—all in a simple, visual way.

What are Promotion and Announcement Tiles?

Promotions and Announcement Tiles are visual banners that appear right on your CommandIQ® home screen. These tiles help keep you informed and connected with <yourbrand>. You might see:

Special offers and services like SmartTown, Arlo cameras, Bark parental monitoring, or ScamWatchIQ.
Community updates including local events, service alerts, or new product launches.
Plan upgrades and seasonal campaigns tailored to your needs.

What are SmartHome Solutions Tiles?

SmartHome Solution Tiles are interactive buttons on your CommandIQ® home screen that give you quick access to powerful SmartHome services. With just a tap, you can:

Protect your network with ProtectIQ® cybersecurity tools
Manage content and screen time using ExperienceIQ® parental controls
Prioritize your devices with MyPrioritiesIQ for smoother streaming, gaming, and work
Connect to third-party services like Arlo® cameras, Bark, ScamAssist, and ScamWatchIQ

These tiles make it easy to personalize and secure your home Wi-Fi experience—all in one place.

(GigaSpire Blast System Required)

What is ProtectIQ™?

A network-level security service that protects ALL devices connected to your WiFi. If it’s connected, it’s protected!

How does ProtectIQ™ keep
my home network safe?

Proactively monitors your home’s incoming traffic and automatically blocks anything suspicious.
Blocks attempted visits to known harmful websites, presenting users with a browser message indicating that the website is not available.
Provide an active security monitoring service that uses a large and constantly growing database of threats (database is updated weekly).
Uses intrusion prevention settings (IPS) to monitor, notify, and prevent activity such as hackers trying to gain access to the local video content. (WiFi connected doorbell or baby monitor), virtual meetings, and other streams.
Actively terminates data transfers before a malicious payload is delivered to any vulnerable network device.
Notifies users whenever a security issue is triggered, with details about the device that was attacked, where the attack came from, and when the attack occurred.

(GigaSpire Blast System Required)

What is ExperienceIQ™?

A service that protects children or grandchildren from harmful or inappropriate content, limits screen time on devices or applications, and displays online usage through our enhanced parental control app.

How is this going to benefit my family?

Block inappropriate categories like pornography or violence.
Block applications that you deem inappropriate (e.g. gaming applications like Call of Duty, or social applications like Snapchat).
Set time limits for specific applications, like TikTok to cap screen time.
Set Safe Search and YouTube Restriction to block harmful or inappropriate content when searching on Google, Bing, or YouTube. YouTube restriction also blocks all comments on videos which often include inappropriate language.
View usage for all devices to better understand HOW the internet is being used in your home.
Prioritize application groups or specific devices to ensure the best possible experience for your most important needs. Set schedules so that work applications get priority during the day, and streaming applications get priority in the evening.