CTC Careers
Our employees are an essential part of CTC’s success. Will you be the next piece of our puzzle?
Current Openings
Business Support Specialist
The primary responsibility of the Business Support Specialist is to provide high quality, timely, and effective support to business members by serving as the first point of contact for inquiries, service issues, and account related requests. This role is responsible for managing incoming communications, coordinating issue resolution, and ensuring members are informed and supported throughout their experience. The Business Support Specialist also provides operational support across order entry, account maintenance, and internal coordination, while maintaining ownership of designated specialized functions and escalation follow up as needed
CTC offers employees a comprehensive compensation package with excellent benefits that include single and family medical, vision, and dental plans. Company provided term life insurance, accidental death & dismemberment insurance, short and long-term disability, paid vacation and paid holidays. 401(k) and/or Roth 401(k) plan and a defined benefit plan (pension plan). Pre-employment drug testing and background check are required. CTC is an Equal Opportunity Employer.
Non-Exempt position with a starting wage of $26.92/hour.
Business Order Engineer
The Business Order Engineer is responsible for the full lifecycle of business service orders, from pre-sales validation through post-installation support. Key responsibilities include ensuring service orders are accurate and complete by reviewing pricing, configurations, and contracts. Provides pre-sales support and coordinates with members, internal departments and external partners. Ensures that the order process timeline requirements from submission to activation are met and communication is maintained with all stakeholders. Handles technical consultations and account setup post-install. Performs audits for accounts for renewals, resolves service issues, and recommends process improvements.
CTC offers employees a comprehensive compensation package with excellent benefits that include single and family medical, vision, and dental plans. Company provided term life insurance, accidental death & dismemberment insurance, short and long-term disability, paid vacation and paid holidays. 401(k) and/or Roth 401(k) plan and a defined benefit plan (pension plan). Pre-employment drug testing and background check are required. CTC is an Equal Opportunity Employer.
Exempt position, $58,000 – $62,000 annual salary DOE.
Service Assurance Technician
The primary responsibility of the Service Assurance Technician (SAT) is to respond to customers that are experiencing trouble with voice, data, or video services. Provides escalated repair resolution for the customer. Creates and maintains all trouble record information based on customer reports. Generation of internal and external reporting to monitor trouble tickets. Assist CTC customers with “after-hours” repair calls; evaluate the trouble and dispatch appropriate on-call personnel.
CTC offers employees a comprehensive compensation package with excellent benefits that include single and family medical, vision, and dental plans. Company provided term life insurance, accidental death & dismemberment insurance, short and long-term disability, paid vacation and paid holidays. 401(k) and/or Roth 401(k) plan and a defined benefit plan (pension plan). Pre-employment drug testing and background check are required. CTC is an Equal Opportunity Employer.
Non-Exempt position with a starting wage of $25.08/hour.
Public Relations and Education Specialist
The Public Relations and Education Specialist supports digital access and education in the communities we serve by delivering inclusive technology and Internet training to members, employees, and community partners. The position leads in-person and virtual workshops, builds community relationships, and serves as a public-facing resource on digital literacy and online safety, with a focus on supporting seniors and first-time Internet users. Working collaboratively with internal teams, the role develops clear, accessible training and messaging that promote Internet adoption, community engagement, and safe technology use.
CTC offers employees a comprehensive compensation package with excellent benefits that include single and family medical, vision, and dental plans. Company provided term life insurance, accidental death & dismemberment insurance, short and long-term disability, paid vacation and paid holidays. 401(k) and/or Roth 401(k) plan and a defined benefit plan (pension plan). Pre-employment drug testing and background check are required. CTC is an Equal Opportunity Employer.
Exempt position, $60,000-$70,000 annual salary, determined on experience and qualifications.
Network Administrator
The Network Administrator’s role is to design, develop, document, analyze, create, test, and modify network and computer systems for CTC. This position shall consult with users to determine hardware, software, or system functional applications. This position oversees CTC’s corporate network outages, performs detailed root cause analysis, and implements cybersecurity hardening measures to improve network stability and resilience against future disruptions.
CTC offers employees a comprehensive compensation package with excellent benefits that include single and family medical, vision, and dental plans. Company provided term life insurance, accidental death & dismemberment insurance, short and long-term disability, paid vacation and paid holidays. 401(k) and/or Roth 401(k) plan and a defined benefit plan (pension plan). Pre-employment drug testing and background check are required. CTC is an Equal Opportunity Employer.
Exempt position, $58,000-$68,000 annual salary, determined on experience and qualifications.
Internships
Engineering Intern
The Engineering Intern performs basic functions of the Engineering Department to support CTC facilities. Bonds, grounds and labels communications cables in new and existing enclosures, performs maintenance duties, checks and maintains pedestals in fiber optic routes, and collects and reports GPS coordinates for pedestals, vaults and NID’s.
Non-exempt position, $20.00/hour.
If you are interested in joining the CTC team, or to request a copy of a full job description please send your resume and which position you are applying for to hr@goctc.com by April 3, 2026.
GIS Intern
The primary responsibility of the GIS Intern is to perform entry-level GIS duties as a part of CTC’s GIS team. The GIS Intern will be involved in learning all aspects of GIS and applying learned knowledge and skills. Essential duties will include creating and editing spatial and non-spatial data for incorporation into company records, web maps and apps. May be involved in projects and analyses on an as-needed basis.
Non-exempt position, $20.00/hour.
If you are interested in joining the CTC team, or to request a copy of a full job description please send your resume and which position you are applying for to hr@goctc.com by April 3, 2026.
Member Service Intern
The primary responsibility of the Member Service Intern (MSI) is to provide high quality, effective and efficient service and technical support to all membership and potential membership of CTC. Ensure member satisfaction by providing targeted member service when answering all incoming telephone calls or walk in members. Provide members with basic technical support as well as communicating with members through online web portals. MSI’s will partner with all departments and technical support in resolving member issues. MSI’s will effectively communicate with the CTC membership in verbal and written format.
Non-exempt position, $20.00/hour.
If you are interested in joining the CTC team, or to request a copy of a full job description please send your resume and which position you are applying for to hr@goctc.com by April 3, 2026.
Residential Sales Intern
The Residential Sales Intern promotes and sells CTC residential services, including Internet, Digital TV, phone, and GoMobile wireless, primarily through door-to-door prospecting in assigned neighborhoods. This role works independently to generate new sales, increase community awareness, and accurately track activity and results, while also supporting in-office sales efforts by assisting walk-in GoMobile customers and answering inbound sales calls as needed. Strong communication skills, self-motivation, professionalism, and comfort working in a field sales environment are essential for success
Non-exempt position, $20.00/hour.
If you are interested in joining the CTC team, or to request a copy of a full job description please send your resume and which position you are applying for to hr@goctc.com by April 3, 2026.
Get to Know CTC
CTC started in 1950, determined to provide convenient and reliable communication for our community. Today, CTC continues to set the standard in telecommunications for the Brainerd Lakes Area and beyond, while still striving to improve and expand our service areas by delivering state-of-the-art internet, TV, and phone services.
As a cooperative, CTC is owned by our members, guided by our Board of Directors, and driven by our mission to empower our members, employees, and communities through exceptional service and life-changing technology solutions for a sustainable future.
Culture
At CTC, we give employees a chance to thrive in a competitive and fun environment. Every one of our employees (less than 100!) is a critical piece to our success. If you’re eager to learn in an ever-changing industry and thrive in a fast-paced environment, CTC is your place.
Mission
To empower our members, employees, and communities through exceptional service and life-changing technology solutions for a sustainable future.
Vision
Through technology leadership, smart growth, and community engagement, our cooperative will demonstrate extraordinary focus to positively transform those we serve.
Growth
CTC’s service area continues to expand in a BIG way. As a technology service advisor, we partner with organizations and communities throughout the nation. We work with utilities, municipalities, and government entities by offering technical expertise, system infrastructure, and leadership to build state-of-the-art fiber and wireless networks.
That’s a lot of growth! To keep up with our mission to provide exceptional service, we’re looking to expand our team.
What our employees are saying
Kristi Westbrock – CEO/GM
My favorite thing about CTC is our drive to always be the best in the business while having a good sense of humor and finding some fun in our work day.