CTC Careers
Our employees are an essential part of CTC’s success. Will you be the next piece of our puzzle?
Current Openings
Member Services Representative I
The primary responsibility of the Member Service Representative (MSR) is to provide high quality, effective and efficient service and technical support to all membership and potential membership of CTC. Ensure member satisfaction by providing targeted member service when answering all incoming telephone calls or walk in members. Provide members with basic technical support as well as communicating with members through online web portals. MSR’s will partner with all departments and technical support in resolving member issues. MSR’s will effectively communicate with the CTC membership in verbal and written format.
CTC offers employees a comprehensive compensation package with excellent benefits that include single and family medical, vision, and dental plans. Company provided term life insurance, accidental death & dismemberment insurance, short and long-term disability, paid vacation and paid holidays. 401(k) and/or Roth 401(k) plan and a defined benefit plan (pension plan). Pre-employment drug testing and background check are required. CTC is an Equal Opportunity Employer
Non-exempt position, $18.39-$20.77 Hourly DOE.
Internships
Sales Intern
The Residential Sales Intern promotes and sells CTC residential services, including Internet, Digital TV, phone, and GoMobile wireless, primarily through door-to-door prospecting in assigned neighborhoods. This role works independently to generate new sales, increase community awareness, and accurately track activity and results, while also supporting in office sales efforts by assisting walk in GoMobile customers and answering inbound sales calls as needed. Strong communication skills, self-motivation, professionalism, and comfort working in a field sales environment are essential for success.
Non-exempt position, $20.00/hour.
If you are interested in joining the CTC team, or to request a copy of a full job description please send your resume and which position you are applying for to hr@goctc.com.
GIS Intern
The primary responsibility of the GIS Intern is to perform entry-level GIS duties as a part of CTC’s GIS team. The GIS Intern will be involved in learning all aspects of GIS and applying learned knowledge and skills. Essential duties will include creating and editing spatial and non-spatial data for incorporation into company records, web maps and apps. May be involved in projects and analyses on an as-needed basis.
Non-exempt position, $20.00/hour.
If you are interested in joining the CTC team, or to request a copy of a full job description please send your resume and which position you are applying for to hr@goctc.com.
Get to Know CTC
CTC started in 1950, determined to provide convenient and reliable communication for our community. Today, CTC continues to set the standard in telecommunications for the Brainerd Lakes Area and beyond, while still striving to improve and expand our service areas by delivering state-of-the-art internet, TV, and phone services.
As a cooperative, CTC is owned by our members, guided by our Board of Directors, and driven by our mission to empower our members, employees, and communities through exceptional service and life-changing technology solutions for a sustainable future.
Culture
At CTC, we give employees a chance to thrive in a competitive and fun environment. Every one of our employees (less than 100!) is a critical piece to our success. If you’re eager to learn in an ever-changing industry and thrive in a fast-paced environment, CTC is your place.
Mission
To empower our members, employees, and communities through exceptional service and life-changing technology solutions for a sustainable future.
Vision
Through technology leadership, smart growth, and community engagement, our cooperative will demonstrate extraordinary focus to positively transform those we serve.
Growth
CTC’s service area continues to expand in a BIG way. As a technology service advisor, we partner with organizations and communities throughout the nation. We work with utilities, municipalities, and government entities by offering technical expertise, system infrastructure, and leadership to build state-of-the-art fiber and wireless networks.
That’s a lot of growth! To keep up with our mission to provide exceptional service, we’re looking to expand our team.
What our employees are saying
Kristi Westbrock – CEO/GM
My favorite thing about CTC is our drive to always be the best in the business while having a good sense of humor and finding some fun in our work day.