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About CTC

 

CTC started in 1950, determined to provide convenient and reliable communication for our community. Today, CTC continues to set the standard in telecommunications for the Brainerd Lakes Area and beyond, while still striving to improve and expand our service areas by delivering state-of-the-art internet, TV, and phone services.

 

As a cooperative, CTC is owned by our members, guided by our Board of Directors, and driven by our mission to empower our members, employees, and communities through exceptional service and life-changing technology solutions for a sustainable future.

  • Taste of Technology
  • Pay it Forward
  • Habitat for Humanity
  • Brainerd Chamber of Commerce Sporting Clays
  • Nisswa Parade
  • Brainerd Chamber of Commerce Golf Tournement
  • Christmas Elves
  • Adopt a Highway

Our Culture

 

At CTC, we give employees a chance to thrive in a competitive and fun environment. Every one of our employees (less than 100!) is a critical piece to our success. If you’re eager to learn in an ever-changing industry and thrive in a fast-paced environment, CTC is your place.

Our Mission

 

To empower our members, employees, and communities through exceptional service and lifechanging technology solutions for a sustainable future.

Our Vision

 

Through technology leadership, smart growth, and community engagement, our cooperative will demonstrate extraordinary focus to positively transform those we serve.

Growth

 

CTC’s service area continues to expand in a BIG way. As a technology service advisor, we partner with organizations and communities throughout the nation. We work with utilities, municipalities, and government entities by offering technical expertise, system infrastructure, and leadership to build state-of-the-art fiber and wireless networks.

 

That’s a lot of growth! To keep up with our mission to provide exceptional service, we’re looking to expand our team.

“My favorite thing about CTC is our drive to always be the best in the business while having a good sense of humor and finding some fun in our work day.”

-Kristi Westbrock, CEO

Values

Member Experience

Excellence is expected. We strive for stellar experiences for all of our members, even those that require extra patience. We will be proud of our image in the community and actively participate and support engagement efforts for the betterment of the places we serve.

Accountability

We will always be able to justify our actions or decisions for the betterment of our membership. We will be responsible stewards of the Cooperative and require the same level of accountability from our teams. Relying on each other for support, advice and collaboration is key to a trusting relationship.

Competition

Our competitors fear us. We are bold, fun, goal-achieving players in our marketplace and workplace. Our employees are recognized for results that make us winners. Working together as a cohesive team propels our success.

Innovation

Our minds will be open in exploring advanced and creative ways to service our current and future membership. We will take the same approach in managing our teams. The services we deploy will represent our technical expertise. We will be expers in each of our respective lines of business.

Performance

Results drive us to work hard and smart each day. We are goal achievers. There is no room for subpar outcomes. Consistency leads to success.

Work Hard, Play Hard

 

Working at CTC means having fun! From go-karts, bumper cars, and minigolf to parades and pontoon rides, CTC offers a multitude of fun optional activities. With frequent golfing events giving you a chance to play tournaments with our team, company movie nights for employees and their families, and catered events with some of the best restaurants in the area, there’s never a dull moment.

  • Company Golf Outing
  • Pink Ribbon Golf Outing
  • Family Fun Night
  • Drive-In Movie Night
  • Company Golf Outing
  • Drive-In Movie Night

OPEN POSITIONS AT CTC

Account Executive
– Iron Range

 

Do you thrive in a fast-paced and changing technology environment? Are you detail-oriented with solid organizational savvy and excellent communication skills?

 

CTC has an immediate opening for an Account Executive.

 

Responsibilities

  • Promote and sell CTC’s products and services including Internet, Metro Ethernet, Hosted IP Telephone (HPBX), SIP, PRI, and Traditional TDM if needed
  • Prospect for new Business sales opportunities, identify sales applications, proposes solutions, and close the sale

 

Required Qualifications and Experience

  • High School diploma, two-year degree, or equivalent work experience.
  • Strong knowledge of inbound and outbound sales is preferred but not required.

 

CTC offers a comprehensive compensation package with excellent benefits including health, vision, dental, 401(k), paid vacation, and holidays. Pre-employment drug testing is required. CTC is an equal opportunity provider and employer.

 

This position will remain open for resume submissions until the position is filled with a qualified candidate. To apply, please use the adjacent form to submit your resume.

Product Specialist

 

Do you enjoy researching and testing new technologies and products? Do you thrive in a fast-paced and growing environment?

 

CTC has an immediate opening for a Product Specialist.

 

Responsibilities

  • Research and test new products while maintaining existing products and their evolution in support of CTC’s product goals.
  • Must have knowledge of voice, IP networks, and business technology solutions.
  • Must be able to clearly articulate technical issues with non-technical peers.
  • Create and deliver product training for CTC’s members and employees
  • A motivated individual who can excel in a collaborative, cross-functional team environment.

 

Required Qualifications and Experience

  • High school degree, two-year degree, or equivalent work experience.
  • Willing to acquire appropriate training, certifications, or licenses.
  • Must have or obtain a valid Minnesota driver’s license.

 

CTC offers a comprehensive compensation package with excellent benefits including health, vision, dental, 401(k), paid vacation, and holidays. Pre-employment drug testing is required. CTC is an Equal Opportunity Employer.

 

If you are interested in joining CTC, please use the adjacent form to submit your resume by May 31, 2023.

Outside Plant Engineer

 

CTC has an immediate opening for an Outside Plant Engineer.

 

Responsibilities

  • Design, prepare, and maintain maps to accurately document CTC facilities
  • Stake and design new drop orders to meet install dates
  • Utilize GIS software to prepare layouts and detail drawings
  • Provide timely utility permits with accurate designs to accompany projects

 

Required Qualifications and Experience

  • High school diploma or equivalent
  • Telecommunications experience is desired but not required
  • Ability to work independently with minimal supervision
  • Willingness to acquire the appropriate training
  • Valid driver’s license and good driving record

 

CTC offers a comprehensive package with excellent benefits including health, vision, dental, 401(k), paid vacation, and holidays. Pre-employment drug testing is required. CTC is an equal opportunity provider and employer.

 

If you are interested in applying for this position, please use the adjacent form to submit your resume by June 23, 2023.

(Click here to open the form in a separate browser tab.)

Network Analyst II

 

Do you have expert knowledge of computer networks? Do you enjoy building and troubleshooting network services?

 

CTC has an immediate opening for a Network Analyst II.

 

Responsibilities

  • Troubleshooting and maintaining CTC’s voice, video, & data networks
  • Design, develop, document, analyze, create, test, and modify the network and computer systems for CTC
  • Serve as a liaison between design/project activity and daily support needs to maintain the network and solve customer issues

 

Required Qualifications and Experience

  • A.A or technical certificate in computer network administration or related field, or the equivalent of five or more years of experience
  • CCNA certification strongly desired for this position

 

CTC offers a comprehensive compensation package with excellent benefits. Pre-employment drug testing is required. CTC is an Equal Opportunity Employer.

 

This position will remain open for resume submission until the position is filled with a qualified candidate. To apply, please use the adjacent form to submit your resume.

Temporary Service Assurance Technician

 

CTC has an immediate opening for a Temporary Service Assurance Technician.

 

Responsibilities

  • Answer calls from CTC customers that are experiencing trouble with voice, data, or video service and provides assistance and solutions.
  • Assist CTC customers with repair calls; evaluate the situation, and dispatch personnel when applicable.

 

Required Qualifications and Experience

  • Exceptional customer service skills.
  • Ability to translate complex information to customers simply and effectively.
  • Experience in customer service-related jobs.
  • Basic understanding of computer networking, IT knowledge, and basic computer repair skills.
  • Enrollment in a Computer Sciences program is preferred.
  • Basic working knowledge of telephone, video, and data services.

 

Pre-employment drug testing is required. CTC is an equal opportunity provider and employer.

 

If you are interested in applying for this position, please use the adjacent form to submit your resume by June 5, 2023.

CTC is an Equal Opportunity Provider and Employer

 

CTC is committed to providing equal employment opportunities to all persons regardless of race, color, creed, religion, national origin, sex, sexual orientation, pregnancy, veteran status, disability, age, marital status, familial status, genetic information membership or activity in local human rights commission, or status with regard to public assistance, or other status protected by local or national law. CTC will not tolerate unlawful discrimination in any employment practices including, but not limited to, the following: hiring, upgrading, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. CTC provides reasonable accommodation to applicants and employees with disabilities.

 

If, due to a disability, you require a reasonable accommodation to navigate this site and/or complete the application process, please call us at 218-454-1234 or email us at hr@goctc.com.