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About CTC

CTC started in 1950, determined to provide convenient and reliable communication for our community. Today, CTC continues to set the standard in telecommunications for the Brainerd Lakes Area and beyond, while still striving to improve and expand our service areas by delivering state-of-the-art internet, TV, and phone services.

As a cooperative, CTC is owned by our members, guided by our Board of Directors, and driven by our mission to empower our members, employees, and communities through exceptional service and life-changing technology solutions for a sustainable future.

Our Culture

At CTC, we give employees a chance to thrive in a competitive and fun environment. Every one of our employees (less than 100!) is a critical piece to our success. If you’re eager to learn in an ever-changing industry and thrive in a fast-paced environment, CTC is your place.

Our Mission

To empower our members, employees, and communities through exceptional service and life-changing technology solutions for a sustainable future.

Our Vision

Through technology leadership, smart growth, and community engagement, our cooperative will demonstrate extraordinary focus to positively transform those we serve.

Growth

CTC’s service area continues to expand in a BIG way. As a technology service advisor, we partner with organizations and communities throughout the nation. We work with utilities, municipalities, and government entities by offering technical expertise, system infrastructure, and leadership to build state-of-the-art fiber and wireless networks.

That’s a lot of growth! To keep up with our mission to provide exceptional service, we’re looking to expand our team.

“My favorite thing about CTC is our drive to always be the best in the business while having a good sense of humor and finding some fun in our work day.”

-Kristi Westbrock, CEO

Values

Member Experience

Excellence is expected. We strive for stellar experiences for all of our members, even those that require extra patience. We will be proud of our image in the community and actively participate and support engagement efforts for the betterment of the places we serve.

Accountability

We will always be able to justify our actions or decisions for the betterment of our membership. We will be responsible stewards of the Cooperative and require the same level of accountability from our teams. Relying on each other for support, advice and collaboration is key to a trusting relationship.

Competition

Our competitors fear us. We are bold, fun, goal-achieving players in our marketplace and workplace. Our employees are recognized for results that make us winners. Working together as a cohesive team propels our success.

Innovation

Our minds will be open in exploring advanced and creative ways to service our current and future membership. We will take the same approach in managing our teams. The services we deploy will represent our technical expertise. We will be expers in each of our respective lines of business.

Performance

Results drive us to work hard and smart each day. We are goal achievers. There is no room for subpar outcomes. Consistency leads to success.

Work Hard, Play Hard

Working at CTC means having fun! From go-karts, bumper cars, and minigolf to parades and pontoon rides, CTC offers a multitude of fun optional activities. With frequent golfing events giving you a chance to play tournaments with our team, company movie nights for employees and their families, and catered events with some of the best restaurants in the area, there’s never a dull moment.

2023 Top 200 Workplace!

The rankings were compiled purely based on employee responses. Our employees got CTC into the 68th spot on the small company list!

“Being named in the top 200 of places to work in Minnesota is a direct testament to the culture that is created by our entire team at CTC. The employee’s dedication to member services and community development makes it a workplace that is filled with pride and loyalty,”

– Kristi Westbrock | CEO/General Manager

Read the press release to learn more.

OPEN POSITIONS AT CTC

Plant and Provisioning Specialist

Responsibilities

  • Coordinate and respond to customer service requests by interfacing with other connecting companies to provide service
  • Follow-through and verify completion of installation and resolve any related customer service issues that occur during the provisioning process
  • Maintain facility data using company tools, including plant record systems, network drives, and facility management programs
  • Must have a strong eye for details, as well as keen organizational and communication skills are needed

Education and Experience

  • High School diploma, two-year degree, or equivalent work experience.

CTC offers a comprehensive compensation package with excellent benefits including health, vision, dental, 401(k), paid vacation and holidays. Pre-employment drug testing is required. CTC is an equal opportunity provider and employer.

If you are interested in joining the CTC team, please use the link below to learn more and submit your resume by March 15, 2024.

Apply Here

Billing Specialist

Responsibilities

  • Billing
    • Accurately process monthly billing cycles
    • Maintain billing system tables
    • Analyze billing system data to correct errors and send monthly statements to partners
  • Capital Credits
    • Process monthly payments and annual allocations of Capital Credits to Estates
    • Manage annual retirement of Capital Credits and reconcile accounts
  • Accounts Receivable
    • Reconcile daily payment batches and process ACH payments
  • Software Knowledge
    • Proficient in eLation billing system and various software modules
  • Professional Responsibilities
    • Ensure confidentiality of customer and financial data
    • Foster a positive work environment, acting as backup for Bookkeeper and Accountant
  • Analysis and Process Improvements
    • Understand interdepartmental relationships to present accurate financial positions
    • Analyze methods and agreements to maximize company revenues

Education and Experience

  • Two-year bookkeeping and/or accounting degree or equivalent work experience
  • The willingness to acquire the appropriate training, certifications, or licenses

CTC offers a comprehensive compensation package with excellent benefits including health, vision, dental, 401(k), paid vacation and holidays. Pre-employment drug testing is required. CTC is an equal opportunity provider and employer.

If you are interested in joining the CTC team, please use the link below to learn more and submit your resume by March 15, 2024.
Apply Here

CTC is an Equal Opportunity Provider and Employer

CTC is committed to providing equal employment opportunities to all persons regardless of race, color, creed, religion, national origin, sex, sexual orientation, pregnancy, veteran status, disability, age, marital status, familial status, genetic information membership or activity in local human rights commission, or status with regard to public assistance, or other status protected by local or national law. CTC will not tolerate unlawful discrimination in any employment practices including, but not limited to, the following: hiring, upgrading, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. CTC provides reasonable accommodation to applicants and employees with disabilities.

If, due to a disability, you require a reasonable accommodation to navigate this site and/or complete the application process, please call us at 218-454-1234 or email us at hr@goctc.com.