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About CTC

 

CTC started in 1950, determined to provide convenient and reliable communication for our community. Today, CTC continues to set the standard in telecommunications for the Brainerd Lakes Area and beyond, while still striving to improve and expand our service areas by delivering state-of-the-art internet, TV, and phone services.

 

As a cooperative, CTC is owned by our members, guided by our Board of Directors, and driven by our mission to empower our members, employees, and communities through exceptional service and life-changing technology solutions for a sustainable future.

  • Taste of Technology
  • Pay it Forward
  • Habitat for Humanity
  • Brainerd Chamber of Commerce Sporting Clays
  • Nisswa Parade
  • Brainerd Chamber of Commerce Golf Tournement
  • Christmas Elves
  • Adopt a Highway

Our Culture

 

At CTC, we give employees a chance to thrive in a competitive and fun environment. Every one of our employees (less than 100!) is a critical piece to our success. If you’re eager to learn in an ever-changing industry and thrive in a fast-paced environment, CTC is your place.

Our Mission

 

To empower our members, employees, and communities through exceptional service and lifechanging technology solutions for a sustainable future.

Our Vision

 

Through technology leadership, smart growth, and community engagement, our cooperative will demonstrate extraordinary focus to positively transform those we serve.

Growth

 

CTC’s service area continues to expand in a BIG way. As a technology service advisor, we partner with organizations and communities throughout the nation. We work with utilities, municipalities, and government entities by offering technical expertise, system infrastructure, and leadership to build state-of-the-art fiber and wireless networks.

 

That’s a lot of growth! To keep up with our mission to provide exceptional service, we’re looking to expand our team.

“My favorite thing about CTC is our drive to always be the best in the business while having a good sense of humor and finding some fun in our work day.”

-Kristi Westbrock, CEO

Values

Member Experience

Excellence is expected. We strive for stellar experiences for all of our members, even those that require extra patience. We will be proud of our image in the community and actively participate and support engagement efforts for the betterment of the places we serve.

Accountability

We will always be able to justify our actions or decisions for the betterment of our membership. We will be responsible stewards of the Cooperative and require the same level of accountability from our teams. Relying on each other for support, advice and collaboration is key to a trusting relationship.

Competition

Our competitors fear us. We are bold, fun, goal-achieving players in our marketplace and workplace. Our employees are recognized for results that make us winners. Working together as a cohesive team propels our success.

Innovation

Our minds will be open in exploring advanced and creative ways to service our current and future membership. We will take the same approach in managing our teams. The services we deploy will represent our technical expertise. We will be expers in each of our respective lines of business.

Performance

Results drive us to work hard and smart each day. We are goal achievers. There is no room for subpar outcomes. Consistency leads to success.

Work Hard, Play Hard

 

Working at CTC means having fun! From go-karts, bumper cars, and minigolf to parades and pontoon rides, CTC offers a multitude of fun optional activities. With frequent golfing events giving you a chance to play tournaments with our team, company movie nights for employees and their families, and catered events with some of the best restaurants in the area, there’s never a dull moment.

  • Company Golf Outing
  • Pink Ribbon Golf Outing
  • Family Fun Night
  • Drive-In Movie Night
  • Company Golf Outing
  • Drive-In Movie Night

OPEN POSITIONS AT CTC

Member Service Representative I/
Sales Coordinator

 

Do you thrive in a fast-paced and changing technology environment? Are you detail-oriented with solid organizational savvy and excellent communication skills?

 

CTC has an immediate opening for a Member Service Representative/Sales Coordinator.

 

Responsibilities

  • Provide high-quality, effective and efficient service and technical support to all membership and potential membership of CTC.
  • Ensure member satisfaction by providing targeted member service when answering all incoming telephone calls or walk-in members.
  • Provide members with basic technical support as well as communicating with members through online web portals.
  • Partner with all departments and technical support in resolving member issues.
  • Effectively communicate with the CTC membership in verbal and written format.
  • Serve as the first point of contact for all other account related questions, including keeping members up to date on outstanding issues.
  • Provide support to the CTC Business Sales team.

 

Required Qualifications and Experience

  • Background in telephone industry systems
  • Excellent communication skills
  • Solid organizational savvy
  • Detail-oriented mindset

 

CTC offers a comprehensive compensation package with excellent benefits including health, vision, dental, 401(k), paid vacation, and holidays. Pre-employment drug testing is required. CTC is an equal opportunity provider and employer.

 

This position will remain open for resume submissions until it is filled with a qualified candidate. To apply, please use the adjacent form to submit your resume.

GIS Technician

CTC has an immediate opening for a GIS Technician.

 

Responsibilities

  • Perform entry to mid-level professional GIS duties as part of CTC’s GIS team.
  • Manage and update spatial data related to telecommunications.
  • Lead and assist internal projects related to member growth, reporting requirements, and leveraging existing GIS applications.
  • Work with departments company-wide, to provide data, create maps, or develop geospatial solutions that improve operations.

 

Required Qualifications and Experience

  • Minimum of 2 years of experience with using GIS systems or equivalent education.
  • A college degree with Geography or GIS emphasis is preferred.
  • Experience with GIS software for data creation, editing and analysis will be a requirement in addition experience or willingness to learn Python, Arcade, or other relevant scripting languages.

 

This position will remain open for resume submission until the position is filled with a qualified candidate. To apply, please use the adjacent form to submit your resume.

GIS Intern

 

Do you want to learn a variety of GIS skills in a fast-paced, changing technology environment? Are you a college student with a desire to acquire professional GIS experience and job-related skills?

 

CTC has an immediate opening for a GIS Intern.

 

The primary responsibility of the GIS Intern is to perform entry-level professional GIS tasks while assisting CTC’s GIS staff with their daily activities and projects. The GIS Intern will have the opportunity to be involved in all aspects of GIS and learn a wide range of applicable skills.

 

Responsibilities

  • Create and edit spatial and non-spatial datasets related to telecommunications
  • Utilize ArcGIS Pro and ArcGIS Online to create and edit GIS layers, maps, and applications that can be sharable across departments
  • Lead and assist the GIS Team with a variety of internal GIS and data projects that span across departments
  • Opportunity to expand your GIS skillset to include more advanced knowledge such as cartographic mapping, administrating web GIS, understanding GIS enterprise architecture, and scripting

 

Required Qualifications and Experience

  • Possess a High School diploma or GED and be a current college student, or currently registered for college
  • Knowledge of GIS through coursework or practice
  • Willingness to work within a flexible team environment
  • Ability to learn and be open to new challenges
  • Able to prioritize and work independently with direction
  • Reliably be able to commute to CTC’s Brainerd office

 

If you are interested, please use the adjacent form to submit your resume by April 7, 2023.
CTC is an equal opportunity provider and employer.

(Click here to open the form in a separate browser tab.)

Network Analyst II

 

Do you have expert knowledge of computer networks? Do you enjoy building and troubleshooting network services?

 

CTC has an immediate opening for a Network Analyst II.

 

Responsibilities

  • Troubleshooting and maintaining CTC’s voice, video, & data networks
  • Design, develop, document, analyze, create, test, and modify the network and computer systems for CTC
  • Serve as a liaison between design/project activity and daily support needs to maintain the network and solve customer issues

 

Required Qualifications and Experience

  • A.A or technical certificate in computer network administration or related field, or the equivalent of five or more years of experience
  • CCNA certification strongly desired for this position

 

CTC offers a comprehensive compensation package with excellent benefits. Pre-employment drug testing is required. CTC is an Equal Opportunity Employer.

 

This position will remain open for resume submission until the position is filled with a qualified candidate. To apply, please use the adjacent form to submit your resume.

Account Executive
– Iron Range

 

Do you thrive in a fast-paced and changing technology environment? Are you detail-oriented with solid organizational savvy and excellent communication skills?

 

CTC has an immediate opening for an Account Executive.

 

Responsibilities

  • Promote and sell CTC’s products and services including Internet, Metro Ethernet, Hosted IP Telephone (HPBX), SIP, PRI, and Traditional TDM if needed
  • Prospect for new Business sales opportunities, identify sales applications, proposes solutions, and close the sale

 

Required Qualifications and Experience

  • High School diploma, two-year degree, or equivalent work experience.
  • Strong knowledge of inbound and outbound sales is preferred but not required.

 

CTC offers a comprehensive compensation package with excellent benefits including health, vision, dental, 401(k), paid vacation, and holidays. Pre-employment drug testing is required. CTC is an equal opportunity provider and employer.

 

This position will remain open for resume submissions until the position is filled with a qualified candidate. To apply, please use the adjacent form to submit your resume.

Marketing Intern

Do you thrive in a fast-paced and changing technology environment? Are you detail-oriented with solid organizational savvy and excellent communication skills?

 

CTC, a competitive telecommunications company located in Brainerd, Minnesota, has an opening for a Marketing/Design Intern.

 

This person will assist the in-house marketing team with a variety of tasks related to design, marketing, communications, and public relations. Activities will be based on the person’s skills and interests and may include:

  • Event management
  • Digital asset organization
  • Historical documentation
  • Graphic design
  • Photography and Videography
  • Copywriting and editing
  • Website/social media management
  • Donation/sponsorship tracking

 

The ideal candidate will have excellent communication and organizational skills along with attention to detail. They must be knowledgeable in Adobe Creative Cloud, specifically InDesign, Photoshop, and Illustrator. Skills in website, social media, and event management are a plus. Creativity, flexibility, and a good attitude are imperative; the candidate should be able to work independently, jump into team assignments, and juggle multiple projects.

 

The position will be paid, up to 40 hours/week, with no benefits. The person will work out of the CTC office in Baxter.

 

If you are interested in joining the Marketing team at CTC, use the adjacent form to submit your resume/letter by April 7, 2023.

CTC is an equal opportunity provider and employer.

CTC is an Equal Opportunity Provider and Employer

 

CTC is committed to providing equal employment opportunities to all persons regardless of race, color, creed, religion, national origin, sex, sexual orientation, pregnancy, veteran status, disability, age, marital status, familial status, genetic information membership or activity in local human rights commission, or status with regard to public assistance, or other status protected by local or national law. CTC will not tolerate unlawful discrimination in any employment practices including, but not limited to, the following: hiring, upgrading, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. CTC provides reasonable accommodation to applicants and employees with disabilities.

 

If, due to a disability, you require a reasonable accommodation to navigate this site and/or complete the application process, please call us at 218-454-1234 or email us at hr@goctc.com.