CTC Culture

CTC Culture & Careers

Why CTC?

 

A great career starts with a great workplace… where top-notch ideas supersede bottom line goals.

 

At CTC, we give employees a chance to thrive in a competitive and fun environment. Every one of our 63 employees is a critical piece to our success. If you’re eager to learn in an ever-changing industry and thrive in a fast-paced environment, CTC is your place.

 

As a Cooperative, our employees, Board of Directors, and partners take responsibility for the communities we serve. CTC remains committed to supporting area charities through donations and sponsorships. Employees are encouraged to volunteer at local organizations.

 

Our mission for employees is to inspire one another to support and strengthen the communities we serve.

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CTC is an Equal Opportunity Provider and Employer

 

CTC is committed to providing equal employment opportunities to all persons regardless of race, color, creed, religion, national origin, sex, sexual orientation, pregnancy, veteran status, disability, age, marital status, familial status, genetic information membership or activity in local human rights commission, or status with regard to public assistance, or other status protected by local or national law. CTC will not tolerate unlawful discrimination in any employment practices including, but not limited to, the following: hiring, upgrading, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. CTC provides reasonable accommodation to applicants and employees with disabilities.

 

If, due to a disability, you require a reasonable accommodation to navigate this site and/or complete the application process, please call us at 218-454-1234 or email us at hr@goctc.com.

Open Positions

Dispatch Coordinator

 

The Dispatch Coordinator will act as a communication point between the technicians, engineering, sales, and customer service teams. This position will prepare and dispatch daily work schedules for technicians and engineering technicians according to service orders and trouble calls.  While working closely with other departments, this position ensures that all repairs and related services have been completed and actively monitors queues to efficiently distribute orders to technicians, based on availability.

 

The ideal candidate will have a background in telephone industry systems and possess excellent communication skills, solid organizational savvy, and a detail-oriented mindset.

 

CTC offers a comprehensive compensation package with excellent benefits including health, vision, dental, 401(k), paid vacation, and holidays.  Pre-employment drug testing is required.  CTC is an equal opportunity provider and employer.

 

If you are interested in joining the CTC team, please forward your resume to hr@goctc.com by May 11, 2021

Member Services Technician – Iron Range

 

The primary responsibility of the Member Service Technician (MST) is to provide high quality, effective and efficient service and support to all membership and potential membership of CTC during the installation and repair process in and around the Iron Range area (Hibbing, Virginia, Ely, etc.).  Install, maintain, and service member premise equipment within a fiber network.  Service and understand the facilities of the network and the fiber optic infrastructure.  MST’s will partner with all departments and network support in providing the highest quality on-premise service to the members of CTC, both residential and business clients.

 

Education and Experience:

  • Telecommunications, Broadband, Electrical, Engineering or related degree and/or the equivalent experience.
  • Requires basic knowledge of voice, internet, and video installation processes.
  • A valid driver’s license is required.
  • Power Limited Technicians license is preferred by not required.
  • Qualified candidates must be able to effectively communicate face-to-face with members, ability to pay close attention to detail, and the ability to work independently and in a team environment.

 

CTC offers a comprehensive compensation package with excellent benefits including health, vision, dental, 401(k), paid vacation, and holidays.  Pre-employment drug testing is required.  CTC is an equal opportunity provider and employer.

 

If you are interested in joining the CTC team, please forward your resume to hr@goctc.com by June 30, 2021.