Do you thrive in a fast-paced and changing technology environment? Are you detail-oriented with solid organizational savvy and excellent communication skills?
Consolidated Telephone Company has an immediate opening for a Member Service Representative (MSR).
With a 67 year history in the Brainerd Lakes area and surrounding communities, CTC provides telephone, internet and TV services to residents and businesses. CTC is known for providing exceptional service and technology solutions to its members while maintaining a reputation as one of the best employers in the area.
The primary responsibility of the MSR is to provide high quality, effective and efficient service and technical support to all membership and potential membership of CTC. Ensure member satisfaction by providing targeted member service when answering all incoming telephone calls or walk in members. Provide members with basic technical support as well as communicating with members through online web portals. MSR’s will partner with all departments and technical support in resolving member issues. MSR’s will effectively communicate with the CTC membership in verbal and written format.
The ideal candidate will have a background in telephone industry systems and possess excellent communication skills, solid organizational savvy, and a detail-oriented mindset.
CTC offers a comprehensive compensation package with excellent benefits including health, vision, dental, 401(k), paid vacation and holidays. Pre-employment drug testing is required. CTC is an equal opportunity provider and employer.
If you are interested in joining the CTC team, please forward your resume by November 19, 2019 to email@example.com.
CTC is committed to providing equal employment opportunities to all persons regardless of race, color, creed, religion, national origin, sex, sexual orientation, pregnancy, veteran status, disability, age, marital status, familial status, genetic information membership or activity in local human rights commission, or status with regard to public assistance, or other status protected by local or national law. CTC will not tolerate unlawful discrimination in any employment practices including, but not limited to, the following: hiring, upgrading, demotion, transfer, recruitment or recruitment advertising, selection, layoff, disciplinary action, termination, rates of pay or other forms of compensation, and selection for training, including apprenticeship. CTC provides reasonable accommodation to applicants and employees with disabilities. If, due to a disability, you require a reasonable accommodation to navigate this site and/or complete the on-line application process, please email us at firstname.lastname@example.org.