Business Team

In early 2016, Lauren began her career at CTC. She had previously worked in the wireless industry for more than seven years in both business and communications solutions. Prior to that, she was a Sales and Marketing Intern for CTC. Lauren earned her Bachelor’s degree in Marketing, from The College of St. Scholastica.

As a CTC Account Executive, Lauren is excited to meet the ever changing needs of consumer and business communication demands, allowing her to learn something new every day. She thoroughly enjoys the opportunity to tailor specific solutions to make lives more efficient and businesses more successful.

Lauren and her husband have two daughters. In her free time, she loves being with her family and friends, golfing, biking, rollerblading, and utilizing the Paul Bunyan Trail to connect herself and her family to different adventures in the Brainerd Lakes area. She also very passionate about interior decorating and making her home “holiday ready!”

“At CTC, each and every employee truly “owns” their position. The amount of passion and enthusiasm that CTC employees have for this company is contagious and it reflects in the way that they treat each other and their members.”

Kelly has been with CTC since 2006 and has lived & worked in the Brainerd Lakes Area for over 44 years.  She graduated from Backus High School and has been in the telecommunications industry for 30 years.

Prior to her role as Sales Service Coordinator, Kelly held positions in the industry in Marketing, Repair, and Team Lead.  In her current role as Sales Service Coordinator Kelly works closely with the COE, field technicians, sales, and product development to help coordinate and organize our members’ transition to our hosted PBX phones, train, advise and assist with their ongoing programming changes and needs.

Kelly and her husband have four children and eight grandchildren.  In her free time, she loves spending time with her family, watching her grandchildren grow, playing frisbee golf, biking, reading, and when she finds time scrapbooking.  With a son who is an officer in the Air Force, she gets lots of opportunities to travel to the different locations he and his family have been stationed with her favorite being in Alaska.

“I enjoy the professional work environment at CTC, which gives me the opportunity to continue to increase my knowledge of telecommunications and use my talents.  I love to train our members on their hosted PBX phones which allows me to meet many of our members in person.  I like coming to work because our team is highly talented and creative.  Plus we balance it all with a little fun!”

Paulette has been with CTC since 2005 and has lived and worked in the Brainerd Lakes Area for over 27 years. She has been in the telecommunications industry for 15 years working in the areas of Sales and Management.

As an Account Manager, Paulette works closely with all areas of the company and CTC business customers to plan projects, coordinate installations, advise, train, and assist with customer questions.

Paulette and her husband have two adult children. In her free time she loves laughing and spending time with her family and friends, cheering/watching sporting events, reading, golfing, gardening and volunteering.

“I enjoy my coworkers and the professional work environment here at CTC. I have been very fortunate to be involved with the process and procedure development on some major projects throughout the years. I have had the opportunity to meet many CTC customers in person and learn what technology they are requiring. I enjoy helping our customers find a solution to their business needs. The telecommunications industry is ever changing with endless opportunities for growth. There are no two days the same so that keeps me focused.”

Kelly was born and raised in the Brainerd Lakes Area and enjoys being involved in our community. She earned her Bachelor’s degree; double majoring in Business Management and Organizational Development from The College of St. Scholastica. She has over 11 years of management and leadership experience prior to joining CTC. At CTC she is the Senior Account Manager; working closely with business members to build successful long-term relationships for renewed business while increasing outstanding communication with business members.

“I am excited to have the opportunity to work at CTC because I am a part of a company that shows that they truly value their employees, members, and community. CTC has an incredible work culture, and employees who are passionate at what they do. Everyday is an opportunity for growth and to learn something new and that energizes me!”

Outside of work she enjoys spending time outdoors, gardening, coaching softball, hunting, and spending quality time with her family. Kelly and her husband have a daughter and a son. They also have dogs, cats and chickens that are also a huge part of their family.