(218) 454-1111
Ryan@GoCTC.com
After being raised in Glendale, Arizona, Ryan decided to move to Minnesota for college, where he attended Gustavus Adolphus College and graduated with a Bachelor of Arts: in Secondary Education in Social Studies.
Ryan began his career at CTC in September 2004. Prior to his current role as Director of Sales, he held positions such as Senior Network Analyst, Sales & Product Development Manager, and Technology Manager. With an impressive 25 years of experience in networking and telecommunications, along with a remarkable 17 years in leadership roles, Ryan possesses a unique ability to discern and deliver tailored technology solutions for local businesses while addressing their communication needs.
A proud resident of the Brainerd Lakes Area for over 24 years, Ryan enjoys spending quality time with his family, indulging in swimming, tackling the slopes on skis, and having fun shooting on the range. Ryan is all about embracing life’s adventures.
“CTC is filled with great people to work with. It’s wonderful to be immersed in a world of ever-changing technology and sophistication. CTC gives you the opportunity to find the best solutions for customers while having fun doing it.”
In early 2016, Lauren began her career at CTC. She had previously worked in the wireless industry for more than seven years in both business and communications solutions. Prior to that, she was a Sales and Marketing Intern for CTC. Lauren earned her Bachelor’s degree in Marketing, from The College of St. Scholastica.
As a CTC Account Executive, Lauren is excited to meet the ever changing needs of consumer and business communication demands, allowing her to learn something new every day. She thoroughly enjoys the opportunity to tailor specific solutions to make lives more efficient and businesses more successful.
Lauren and her husband have two daughters. In her free time, she loves being with her family and friends, golfing, biking, rollerblading, and utilizing the Paul Bunyan Trail to connect herself and her family to different adventures in the Brainerd Lakes area. She also very passionate about interior decorating and making her home “holiday ready!”
“At CTC, each and every employee truly “owns” their position. The amount of passion and enthusiasm that CTC employees have for this company is contagious and it reflects in the way that they treat each other and their members.”
(218) 454-1237
Lauren@GoCTC.com
(218) 454-1140
Chad@GoCTC.com
Before joining CTC in 1999, Chad graduating from Alexandria Technical College and then worked for Gateway computers. Prior to his current role as Sales Engineer, Chad held positions as a Member Service Technician, Internet Helpdesk, and PC Repair.
As the Sales Engineer, Chad is all about providing solutions to problems. Not only does he work directly with businesses to provide technical support, he analyzes each business in order to find the most effective telecommunications solutions for them; saving them time, money, and frustrations.
Outside of work, Chad enjoys playing guitar and going to concerts. He and his wife like to travel with their dog, Jett, and have fallen in love with fishing in Alaska.
“At CTC I enjoy helping businesses come up with the best solution to fit their needs. It’s fun to make a difference in how a business functions and see how much more efficient they can be!”
Kelly was born and raised in the Brainerd Lakes Area and enjoys being involved in our community. She earned her Bachelor’s degree; double majoring in Business Management and Organizational Development from The College of St. Scholastica. She has over 11 years of management and leadership experience prior to joining CTC. At CTC she is the Senior Account Manager; working closely with business members to build successful long-term relationships for renewed business while increasing outstanding communication with business members.
“I am excited to have the opportunity to work at CTC because I am a part of a company that shows that they truly value their employees, members, and community. CTC has an incredible work culture, and employees who are passionate at what they do. Everyday is an opportunity for growth and to learn something new and that energizes me!”
Outside of work she enjoys spending time outdoors, gardening, coaching softball, hunting, and spending quality time with her family. Kelly and her husband have a daughter and a son. They also have dogs, cats and chickens that are also a huge part of their family.
(218) 454-1068
KMasberg@GoCTC.com
(218) 454-2112
Hollie@GoCTC.com
Hollie’s family settled into the Brainerd Lakes Area when they purchased a small family resort. At that time, she was six months old and grew up embracing the opportunity to experience the area’s popular vacation destinations from such a unique angle. Upon graduating from Brainerd High School, Hollie went to the University of Wisconsin River Falls, where she obtained her Bachelor of Fine Arts degree and found her now-husband.
Hollie began her career at CTC in April of 2023. She had previously worked in the banking/investment industry for 5 years. As a CTC Business Support Specialist, she enjoys being able to make a tangible difference in the success of our business members by helping them navigate challenges and achieve their goals. Whether it’s troubleshooting technical issues or strategizing plans for their business’ growth, Hollie finds every interaction incredibly rewarding.
Hollie and her husband have two energetic boys, a German Shepherd Husky dog (Aspen), four curious Alpacas, and a coop full of chickens. In addition to her hobby farm activities, Hollie enjoys hunting, fishing, gardening, and all outdoor family activities. She also keeps her artistic side engaged by designing and producing new weavings.
“As a company, CTC is truly committed to its employees’ growth, well-being, and professional fulfillment. Through a culture rooted in empathy and respect, they really create an environment where everyone feels valued and supported. Through our work, we continually strive to create a positive impact and foster meaningful connections with our members and the broader community. We are dedicated to making a difference beyond our business goals, and who wouldn’t want to work in a place like that?”
I moved to the Brainerd Lakes Area in May of 2015. I have been with CTC since May 2023. Before moving to the Brainerd Lakes Area, I worked in the hospitality industry in the Minneapolis area for 15 years.
As a Business Member Advisor, I am building relationships with our business members to provide the best solutions for their business needs. I love getting to know our members and enjoy making in-person visits with them as much as possible.
Outside work, I love spending time with my husband and daughter (Lyla). In my free time, I enjoy reading, spending time outdoors, and spending time with my extended family. Fun fact: I love live music, and when I can, I love to attend concerts and music festivals.
I feel so fortunate to be a part of the wonderful Brainerd Lakes community. When my family and I first moved up here, we met so many amazing friends, and we were closer to our families. It’s been so great!
The best part of working at CTC is having the opportunity to work with my incredible co-workers and members! I have so much fun everyday at work because I am surrounded by supportive co-workers. I am so grateful for the opportunity to work for such a wonderful organization!
(218) 454-4046
Shannon@GoCTC.com