After being raised in Glendale, Arizona, Ryan decided to move to Minnesota for college, where he attended Gustavus Adolphus College and graduated with a Bachelor of Arts: in Secondary Education in Social Studies.
Ryan began his career at CTC in September 2004. Prior to his current role as Director of Sales, he held positions such as Senior Network Analyst, Sales & Product Development Manager, and Technology Manager. With an impressive 25 years of experience in networking and telecommunications, along with a remarkable 17 years in leadership roles, Ryan possesses a unique ability to discern and deliver tailored technology solutions for local businesses while addressing their communication needs.
A proud resident of the Brainerd Lakes Area for over 24 years, Ryan enjoys spending quality time with his family, indulging in swimming, tackling the slopes on skis, and having fun shooting on the range. Ryan is all about embracing life’s adventures.
“CTC is filled with great people to work with. It’s wonderful to be immersed in a world of ever-changing technology and sophistication. CTC gives you the opportunity to find the best solutions for customers while having fun doing it.”
In early 2016, Lauren began her career at CTC. She had previously worked in the wireless industry for more than seven years in both business and communications solutions. Prior to that, she was a Sales and Marketing Intern for CTC. Lauren earned her Bachelor’s degree in Marketing, from The College of St. Scholastica.
As a CTC Account Executive, Lauren is excited to meet the ever changing needs of consumer and business communication demands, allowing her to learn something new every day. She thoroughly enjoys the opportunity to tailor specific solutions to make lives more efficient and businesses more successful.
Lauren and her husband have two daughters. In her free time, she loves being with her family and friends, golfing, biking, rollerblading, and utilizing the Paul Bunyan Trail to connect herself and her family to different adventures in the Brainerd Lakes area. She also very passionate about interior decorating and making her home “holiday ready!”
“At CTC, each and every employee truly “owns” their position. The amount of passion and enthusiasm that CTC employees have for this company is contagious and it reflects in the way that they treat each other and their members.”
Before joining CTC in 1999, Chad graduating from Alexandria Technical College and then worked for Gateway computers. Prior to his current role as Sales Engineer, Chad held positions as a Member Service Technician, Internet Helpdesk, and PC Repair.
As the Sales Engineer, Chad is all about providing solutions to problems. Not only does he work directly with businesses to provide technical support, he analyzes each business in order to find the most effective telecommunications solutions for them; saving them time, money, and frustrations.
Outside of work, Chad enjoys playing guitar and going to concerts. He and his wife like to travel with their dog, Jett, and have fallen in love with fishing in Alaska.
“At CTC I enjoy helping businesses come up with the best solution to fit their needs. It’s fun to make a difference in how a business functions and see how much more efficient they can be!”
Kelly has been with CTC since 2006 and has lived & worked in the Brainerd Lakes Area for over 44 years. She graduated from Backus High School and has been in the telecommunications industry for 30 years.
Prior to her role as Sales Service Coordinator, Kelly held positions in the industry in Marketing, Repair, and Team Lead. In her current role as Sales Service Coordinator Kelly works closely with the COE, field technicians, sales, and product development to help coordinate and organize our members’ transition to our hosted PBX phones, train, advise and assist with their ongoing programming changes and needs.
Kelly and her husband have four children and eight grandchildren. In her free time, she loves spending time with her family, watching her grandchildren grow, playing frisbee golf, biking, reading, and when she finds time scrapbooking. With a son who is an officer in the Air Force, she gets lots of opportunities to travel to the different locations he and his family have been stationed with her favorite being in Alaska.
“I enjoy the professional work environment at CTC, which gives me the opportunity to continue to increase my knowledge of telecommunications and use my talents. I love to train our members on their hosted PBX phones which allows me to meet many of our members in person. I like coming to work because our team is highly talented and creative. Plus we balance it all with a little fun!”
Kevin grew up in Pequot Lakes, and although only recently returning to the area, considers himself a local. He started with CTC in June of 2022 and is happy to be back in the Brainerd area, close to family and friends.
Kevin received his bachelor’s degree in History from Creighton University and his master’s degree in Theology from Franciscan University of Steubenville. He spent five years as a middle school and high school teacher before joining CTC. While not necessarily coming from a technical background, his communication skills and desire to learn have helped him fit into his role as a Service Coordinator. Kevin works closely with Kelly Moser, the other Service Coordinator, as well as the COE technicians, helping members transition to the hosted PBX phone system, as well as training and supporting members with any programming needs.
Kevin and his wife have one daughter and another baby on the way. In his free time, Kevin enjoys being outdoors, running, hunting, fishing, and camping, and spending time with his family. Northern Minnesota has a lot to offer, and Kevin is happy to live in such a beautiful place.
“CTC is a great place to be. From the moment I started this job I’ve felt very supported in working with my team on the HPBX process and programming. I’ve also been very impressed with how CTC supports its members in offering internet and phone solutions. There’s so much to learn with this industry, and it is constantly changing, but our commitment to our members is constant and it gives my job purpose. I consider myself blessed to work here.”
Kelly was born and raised in the Brainerd Lakes Area and enjoys being involved in our community. She earned her Bachelor’s degree; double majoring in Business Management and Organizational Development from The College of St. Scholastica. She has over 11 years of management and leadership experience prior to joining CTC. At CTC she is the Senior Account Manager; working closely with business members to build successful long-term relationships for renewed business while increasing outstanding communication with business members.
“I am excited to have the opportunity to work at CTC because I am a part of a company that shows that they truly value their employees, members, and community. CTC has an incredible work culture, and employees who are passionate at what they do. Everyday is an opportunity for growth and to learn something new and that energizes me!”
Outside of work she enjoys spending time outdoors, gardening, coaching softball, hunting, and spending quality time with her family. Kelly and her husband have a daughter and a son. They also have dogs, cats and chickens that are also a huge part of their family.