Changing the Phone Name and Internal Caller ID in CommPortal

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Login

Note

This only works if you have been given administrator rights.

1

Login to CommPortal

Navigate to https://portal.brainerd.net/bg

Login with your credentials

Phone Name Change

1

Access “All Lines” and find the number you wish to change

2

At the Actions down arrow, select “Edit personal details”

3

Type the new name in the box next to “Name”

Click on the Save button when finished

Internal Caller ID Change

1

Access “All Lines” and find the number you wish to change

2

At the Actions down arrow, select “View individual settings”

3

Click on the “Call Settings” button

4

In the box after “if not withheld, signal my name as:” type in the new name

Click on the Apply button when finished

Log Out

1

Click your name in the top-right of the page

2

Select “Log Out”

Support

For additional help, contact our support team at 218-454-1234.

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