Resetting the Security on a Phone
1
Log In
On the main log-in screen, scroll to find the telephone number you need to adjust
On the Actions dropdown arrow next to the telephone number, select “View Individual Settings”
Warning: Do not choose the “Reset Line” option as ALL settings for the phone will be wiped out. If a business group administrator does this, there is a $37.50 reprogramming fee billed to the account.
2
Click on the Settings tab
3
On Personal Details, click on “edit”
4
You can change the Account Password, Call Services PIN, and Voicemail PIN
Click on the option you wish to change or reset
4
Enter the new information
Click the Confirm button when you have finished
A confirmation message will appear, click OK
5
Select “Logout” from the dropdown at the top-right of the page.
Support
For additional help, contact our support team at 218-454-1234.
