Unlocking a Voicemail PIN
1
On the main log-in screen, scroll to the telephone number you need to unlock
2
On the Actions dropdown arrow, select “Unlock Account”
Warning
Do not choose the “Reset Line” option as all settings for the phone will be wiped out. If a business group administrator does this, there is a $37.50 reprogramming fee billed to the account.
3
The user’s account will be reset to the most recent PIN and/or password
6
Select “Logout” from the dropdown at the top-right of the page.
Support
For additional help, contact our support team at 218-454-1234.