Welcome to CTC Complete WiFi

Get increased coverage and a stronger signal across your home for seamless internet usage.

CTC ensures a strong, reliable WiFi connection and handles any troubleshooting if issues arise. Let CTC take care of your home network so you don’t have to.

What you get:

Strengthened WiFi footprint and reach in every corner of your home

Installation and set-up of your router and all WiFi devices

Secure WiFi encryption to protect your personal data

Worry-free, 24/7 technical support for troubles and questions

Full replacement of routers, if needed

Device management and network monitoring

“Get off the internet!”

If this phrase has been echoing through your home, maybe it’s time to consider subscribing to CTC’s Complete WiFi. Complete WiFi uses a router with multiple units to give you a mesh network of WiFi coverage that blankets your home. WiFi coverage increases and provides a stronger signal–giving you a faster, more reliable experience. Plus, the new, exclusive Complete WiFi app gives you an instant snapshot of your home network and allows you to set up parental controls, manage guest networks, and even run speed tests.

Experience the difference.

Enhance your service

With CTC’s Complete WiFi you can also add on additional services that make sense for your lifestyle.

ProtectIQ™ provides protection against viruses, malware, and malicious websites, keeping your network and devices safe from cyberattacks.

ExperienceIQ™ provides you with the tools needed to enforce the internet rules you’ve established for your home. Set up profiles for your children or devices, filter content, websites, and applications, and set appropriate time limits.

Add one for just $4.99/month or get both for only $7.98/month.

Plus, sign up for one or both services now and receive
TWO MONTHS FREE!

Call our member services team at 218-454-1234 to sign up!

Get the free
Complete WiFi App

Our Complete WiFi App gives you an instant snapshot of your home or small business network.

Through the app, you can view all the connected devices on your network, set up parental controls or a guest network, run speed tests, change your SSID and password, and more. CTC’s Complete WiFi App puts you in charge!

App Store
Google Play

Frequently asked questions

What is the complete Wifi App?

An Android or Apple smartphone app that puts you in control of your home WiFi network.

What can I do with the app?

  • Change or reset your WiFi network name or password directly from the app.
  • See the devices currently using your WiFi.
  • Categorize your devices (e.g. personal, work, mobile, or gaming devices.).
  • Pause the internet for any device at any time.
  • Create routines for scheduled downtime (e.g. bedtime or limited access to gaming devices during school time).
  • Create a temporary or shareable guest network without sharing your main network name and password. Great for house guests, visitors, babysitters, house sitters, or pet sitters. Text the guest network login information directly from the app.
  • Run a speed test (GigaSpire only) to verify the speed you’re getting is the speed you’re paying for.
  • Receive updates about any planned network maintenance or upcoming community events.

Is there any cost for this app?

Nope, the app is completely free!

(GigaSpire Blast System Required)

What is ProtectIQ™?

A network-level security service that protects ALL devices connected to your WiFi. If it’s connected, it’s protected!

How does ProtectIQ™ keep
my home network safe?

  • Proactively monitors your home’s incoming traffic and automatically blocks anything suspicious.
  • Blocks attempted visits to known harmful websites, presenting users with a browser message indicating that the website is not available.
  • Provide an active security monitoring service that uses a large and constantly growing database of threats (database is updated weekly).
  • Uses intrusion prevention settings (IPS) to monitor, notify, and prevent activity such as hackers trying to gain access to the local video content. (WiFi connected doorbell or baby monitor), virtual meetings, and other streams.
  • Actively terminates data transfers before a malicious payload is delivered to any vulnerable network device.
  • Notifies users whenever a security issue is triggered, with details about the device that was attacked, where the attack came from, and when the attack occurred.

(GigaSpire Blast System Required)

What is ExperienceIQ™?

A service that protects children or grandchildren from harmful or inappropriate content, limits screen time on devices or applications, and displays online usage through our enhanced parental control app.

How is this going to benefit my family?

  • Block inappropriate categories like pornography or violence.
  • Block applications that you deem inappropriate (e.g. gaming applications like Call of Duty, or social applications like Snapchat).
  • Set time limits for specific applications, like TikTok to cap screen time.
  • Set Safe Search and YouTube Restriction to block harmful or inappropriate content when searching on Google, Bing, or YouTube. YouTube restriction also blocks all comments on videos which often include inappropriate language.
  • View usage for all devices to better understand HOW the internet is being used in your home.
  • Prioritize application groups or specific devices to ensure the best possible experience for your most important needs. Set schedules so that work applications get priority during the day, and streaming applications get priority in the evening.

Complete WiFi Resources

Product Guide
Quick Start Guide
Video Tutorials
GigaSpire Quick Start Guide