service status

Updates & Information About Service Interruptions, Outages, and Scheduled Maintenances

As of 6.21.22 @ 9AM

Some severe storms occurred in our service area over the past 24 hours, resulting in damage to homes, downed trees, and power outages. Our internet and TV services need electricity to operate. When power resumes you may need to reset your equipment.

 

If you need assistance and/or your services don’t resume after power is restored, please call our support team at 218-454-1234.

Our Commitment:

Whether it’s a scheduled maintenance, infrastructure damage due to storms, or an unforeseen outage, CTC remains committed to providing reliable internet, TV, and phone services 24 hours a day, 7 days a week.

 

We will post information and updates on this page if a scheduled maintenance and/or outage affects more than 50 members and is determined to be “severe” (more substantial than intermittent service interruptions).

 

When there is a substantial interruption to service, we will do our best to post updates and communicate the timeframe for when we expect services to be restored.

 

We appreciate your patience as we work to keep our CTC services up and running!

Troubleshooting Resources:

Sometimes what seems like an outage may be caused by equipment failure or glitches. Below are links to several helpful support articles.

 

 

If you suspect that your equipment may be the culprit, please give our local Support Team a call at 218-454-1234 or submit an online request here.

Service area outages

Our interactive mapping tool will be released in 2022!