Unlocking a Voicemail PIN

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1

On the main log-in screen, scroll to the telephone number you need to unlock

2

On the Actions dropdown arrow, select “Unlock Account”

Warning

Do not choose the “Reset Line” option as all settings for the phone will be wiped out. If a business group administrator does this, there is a $37.50 reprogramming fee billed to the account.

3

The user’s account will be reset to the most recent PIN and/or password

6

Select “Logout” from the dropdown at the top-right of the page.

Support

For additional help, contact our support team at 218-454-1234.

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